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FAQ's

Get answers below to some of our Frequently Asked Questions! If you need more information, please email us at hello@riobabe.com

FAQ: Hair Mask

  1. Shampoo your hair as normal and skip your regular conditioner.
  2. Evenly distribute a generous amount of product to your towel-dried hair and brush through.
  3. Leave for 5 to 10 minutes then rinse with warm water.
  4. For dry hair, use 2-3 times a week, for normal hair, 1-2 times a week and for oily hair just once a week and focus the product towards the ends of the hair and avoid the scalp!

We typically suggest that the hair mask be left in your hair for 5-10 minutes, but for even better results try leaving it in for 30 minutes to 1 hour!

Yes, you absolutely can! If you’ve got a case of extremely dry hair, try sleeping in our ultra-nourishing, ultra-strengthening hair mask. Apply the mask from root to tip after your shower making sure to evenly distribute the product. Once complete, cover your hair with a cap or scarf comfortable enough to sleep in. Don’t forget to rinse out your locks in the morning for super soft, silky tresses!
Our ingredients are 100% natural, vegan, and are derived from the Amazon Rainforest! Follow this link to learn in-depth about the benefits of each ingredient.
Our jar is 200ml or 7 fl.oz. This jar should last you around 1 month.
Our mask was made with everyone in mind! We love ALL hair-types and ALL genders!!
Absolutely! Our hair mask contains Jojoba Oil which has been proven to help with color retention and breakage.
Our completely unique formula was specifically designed to moisturize and nourish your hair leaving it silky, never greasy!
No, unfortunately, our 100% natural keratin substitute contains wheat.
NEVER! We are 100% cruelty-free.
100%! Our ingredients are always derived from all-natural and all-vegan sources.
Absolutely not! We are sulfate, phthalates and paraben-free!
If you are known to have sensitive skin, we recommend you apply a test patch before use. You can also apply the mask from mid-root down focusing more on treating those pesky split-ends!
We recommend that you keep the hair mask tightly sealed in a cool, dry place. Avoid keeping your hair mask in the shower as moisture can result in the mask becoming watery.
We recommend speaking to your healthcare professional if you are pregnant or nursing before applying the mask.

FAQ: Hair & Skin Vitamins

We are so happy to hear that you love our delicious passion fruit flavored gummies! Just make sure to take 2 per day and you’ll have gorgeous, luscious locks in no time!
Our Hair & Skin Beauty Gummies are one of the most potent in the market with powerful ingredients like 6000mcg of Biotin, Marine Collagen, and PABA! Our ingredients are 100% natural, ethically-sourced, gluten-free, cruelty-free, and non-GMO. To find out more, follow this link to learn in-depth about the benefits of each ingredient.
Please note that our vitamins contain: TREE NUTS (COCONUT) and FISH (TILAPIA). DO NOT consume if you are allergic to any of these ingredients!!
Even though we are side-effect free, we recommend that you read our ingredients list carefully before consuming the vitamins! If you are known to have any problems with our ingredients, DO NOT CONSUME. Speak to a healthcare professional for approval.
Our vitamins were made with everyone in mind! We love ALL hair-types and ALL genders!! However, we recommend that you are age 13 and older in order to consume the gummy. Ages under 13 must get a doctor's permission.
We recommend speaking to your healthcare professional if you are pregnant or nursing to get approval for the vitamins.
Our gummies are hormone-free and should not lead to excessive hair growth on your face or body.
Absolutely not!
Each jar contains 60 gummies which equals to 1-month worth of vitamins! Make sure to order more before your month is up for the best possible results!
You will start noticing and feeling a difference between months 1-3; however, the best results will be noticeable at 6 months! For the best possible results, consider purchasing our RioBabe Hair Mask that will help nourish and strengthen your growing locks!

FAQ: Bundles

Our 3-Month Hair & Skin Vitamin Bundle includes our reusable subscription bag which is a must have for storing your vitamins, hair mask, makeup, toiletries, and other items! With this amazing bundle expect to receive a luxurious satin pillowcase that will help nourish the natural oils in your hair, allowing for less friction and less breakage during your beauty rest. Wake up to gorgeous, maintained locks with this fabulous gift!
Our 6-Month Hair & Skin Vitamin Bundle includes our reusable subscription bag which is a must have for storing your vitamins, hair mask, makeup, toiletries, and other items! With this amazing bundle, also expect to receive a luxurious satin pillowcase that will help nourish the natural oils in your hair, allowing for less friction and less breakage. But wait! There's more! You'll also get a super stylish toiletry bag large enough to carry your RioBabe Beauty Gummies with you wherever you go.
Our hair vitamin & hair mask bundle includes our reusable subscription bag which is a must have for storing your vitamins, hair mask, makeup, toiletries, and other items!

FAQ: Shipping

At RioBabe we are proud to offer our customers Worldwide Shipping! We offer both standard and express shipment options for our domestic and international orders.
Shipping charges are based on your location and package weight. Please use the shipping calculator at checkout for your specific shipping cost.
Absolutely! Once your order has been processed you will receive a confirmation email with your tracking number.
Orders are typically processed same or next-day. However, please allow us up to 2 days during weekends and holidays!
USA shipments take between 3-5 days to arrive. International shipments will vary based on shipping method and destination.
USA Orders are not subject to duty fees. For International Orders, we will not be held responsible for any taxes, seizures or fees from the importation of our product. By complying with local standards and regulations, our company does our best to avoid any additional charges that may be assessed by your country during shipment. However, the final decision will be decided by your country's import regulations. Please contact your local customs agent if you have any questions or concerns.
Please email us at hello@riobabe.com to confirm your order was properly placed and processed!
RioBabe will ONLY process refunds for products that HAVE NOT been open (as inspected and ultimately determined by the RioBabe team). CLICK HERE for more information regarding our Refund Policy.
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